Modern Slavery Statement

Illustration representing a modern slavery prevention policy and compliance oversightThis Modern Slavery Statement sets out the principles and controls that guide our approach to preventing forced labour, human trafficking, child labour, debt bondage, and other forms of exploitation within our operations and supply chains. We recognise that modern slavery can occur in many industries and geographies, often hidden behind complex labour arrangements. For this reason, we maintain a zero-tolerance policy toward any practice that undermines freedom, dignity, or lawful employment. Our commitment is reinforced through governance, training, risk assessment, and supplier oversight.

Our anti-slavery framework applies to all employees, contractors, agents, and business partners. We expect every person acting on our behalf to uphold ethical labour standards and to respect the rights of workers at every level of the value chain. Any breach of this policy may result in corrective action, contract termination, or escalation to the appropriate authorities where required. We also require our leaders to promote a culture of vigilance, accountability, and continuous improvement in relation to modern slavery risks.

Illustration of supplier audit and ethical labour assessment processThe organisation conducts regular supplier audits to assess labour practices, working hours, recruitment methods, document retention, wage payment, and worker treatment. These audits may be announced or unannounced depending on risk, location, and historical performance. Where concerns are identified, suppliers are expected to implement corrective action plans within agreed timelines. We prioritise high-risk categories such as labour-intensive services, cross-border recruitment, and subcontracted production, and we may suspend or end relationships where meaningful improvement does not occur.

To strengthen due diligence, our procurement teams apply screening during onboarding and periodic reassessment throughout the relationship. This includes reviewing ownership structures, labour policies, recruitment fees, and the presence of any indicators associated with exploitation. We also encourage suppliers to cascade equivalent expectations to their own suppliers and labour providers. In this way, our modern slavery statement reflects not only internal controls but also a broader responsibility across the supply network.

Illustration of confidential reporting channels for labour concernsWe provide multiple reporting channels so that employees, contractors, and other stakeholders can raise concerns without fear of retaliation. Reports may relate to suspected coercion, withheld identity documents, unsafe accommodation, excessive fees, or any behaviour that appears inconsistent with ethical labour standards. All concerns are reviewed promptly, handled sensitively, and investigated in accordance with our internal procedures. Where appropriate, temporary protective measures are put in place while facts are established.

Training is an essential part of our response to modern slavery risks. Relevant staff receive guidance on recognising warning signs, escalating issues, and applying due diligence during supplier selection and contract management. We also reinforce the importance of zero tolerance through policy communications and management oversight. By improving awareness across the business, we aim to identify risks earlier and respond more effectively before harm becomes entrenched.

Our approach is reviewed annually to ensure that it remains effective, relevant, and aligned with legal expectations and emerging risk patterns. The review considers audit findings, grievance data, supplier performance, remediation outcomes, and changes in our operational footprint. Where necessary, we update policies, training, and monitoring practices to address gaps and strengthen prevention. This annual cycle supports a living framework rather than a static declaration.

Illustration of annual review and policy improvement for anti-slavery controlsIn addition to formal review, we monitor whether remediation is leading to meaningful change. If a supplier fails to cooperate, repeats serious breaches, or is linked to severe exploitation, we will consider disengagement alongside any legal or ethical obligations that apply. Our modern slavery policy is therefore both preventive and corrective, designed to protect workers and preserve the integrity of our business relationships.

Illustration of a strong supply chain commitment against modern slaveryWe remain committed to continuously improving our systems, deepening supplier accountability, and maintaining a workplace and supply chain that are free from exploitation. This statement demonstrates our determination to uphold human rights, strengthen oversight, and respond decisively to concerns. Through vigilance, collaboration, and responsible governance, we seek to ensure that modern slavery has no place in our organisation or in the networks that support our work.

Battersea Carpet Cleaners

A modern slavery statement outlining zero tolerance, supplier audits, reporting channels, training, and annual review to prevent exploitation.

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What Our Customers Say

Excellent on Google
4.9 (10)

I'm really impressed with the service. They arrived on time, were professional and friendly, and did a meticulous job from start to finish. Highly recommend for a thorough clean!

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L

Very easy and open communication. Project finished exactly when promised, and no problems at all. Price is competitive and I'll use this service again. Would definitely recommend.

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B

Immaculate work from two lovely cleaners. The results are outstanding, and I'm really happy. Would confidently recommend their services.

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A

Incredibly quick reply and the staff was superb. Professional from start to finish and extremely accommodating. Cleaning was impeccable. Would return as a customer.

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R

Repeat customer! Both times I used them the service was exceptional and right on time.

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C

Very impressed with how courteous and careful the cleaners were. The cost was also quite reasonable.

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T

Customer service was polite and helpful during scheduling, and the cleaning lady did a thorough, precise job on everything. Fast and reliable.

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D

Very polite and friendly service from the cleaner. Even though one staff member was off sick, the cleaner present worked double time to ensure the property was thoroughly cleaned.

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J

The service from Carpet Cleaning Service Battersea was flawless from start to finish. Excellent communication, punctual arrival, and quality work made for a stress-free experience. Their price was more than fair. I wouldn't hesitate to use them again.

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R

Carpet Cleaners Battersea impressed us with our end of tenancy cleaning, so we hired them for regular cleans at our new house. Their support is consistently responsive and our cleaner is cheerful and detailed.

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