Accessibility Statement for Our Website

Illustration representing accessible website content and inclusive browsingWe are committed to making our website as accessible and inclusive as possible for all visitors. This accessibility statement explains our approach to digital accessibility, the standards we aim to meet, and the practical features we use to support a more usable experience for people with different needs, devices, and browsing preferences. Our goal is to create a clear, navigable, and readable online experience that works well for as many people as possible.

We work toward WCAG 2.1 AA compliance, which means we strive to meet widely recognised accessibility requirements for perceivable, operable, understandable, and robust content. In practice, this includes attention to text contrast, meaningful structure, consistent navigation, readable layouts, and compatibility with assistive technologies. While accessibility is an ongoing effort, we continuously review the site to improve the overall user experience.

Our website is designed with screen-reader support in mind. We use semantic headings, descriptive labels where appropriate, and organised content so assistive tools can interpret the page structure more effectively. Visual symbol of screen-reader friendly page structureImages and interactive elements are reviewed to help ensure that users relying on assistive technology can understand the purpose and context of the content. We also aim to keep navigation predictable so that users can move through the site with confidence.

Navigation and Usability

Keyboard accessibility is an important part of our accessible website approach. Users should be able to browse major pages and interact with key elements using only a keyboard. This includes moving through links, buttons, forms, and menus in a logical order. We aim to make sure the tab sequence is sensible and that visible focus indicators help users understand where they are on the page.

Graphic showing keyboard navigation and focus accessWe also take care to support users who prefer enlarged text, browser zoom, or high-contrast viewing modes. Content is arranged to remain readable and functional across common screen sizes and devices. Where possible, we avoid relying on colour alone to convey meaning, and we try to present important information in plain, understandable language.

To support broader accessibility needs, our pages are reviewed for clarity, consistency, and compatibility. This includes checking forms, links, headings, and other interface components for usability. We recognise that accessibility is not a one-time task but an ongoing process of testing, refinement, and improvement.

Assistive Technology Compatibility

The site is intended to work with current versions of major browsers and with common assistive technologies. We focus on making content more robust so that it can be interpreted reliably by screen readers and other tools. Clear page hierarchy and properly ordered sections help create a more accessible experience for people who use alternative browsing methods.

Accessible design benefits everyone, including visitors using mobile devices, older browsers, or custom settings. For that reason, we try to keep interactions simple and content easy to scan. We also aim to ensure that multimedia and dynamic elements do not create unnecessary barriers to use.

Although we strive to meet accessibility requirements, some areas of the site may still need improvement. If you encounter a barrier, we want to know so we can assess it and consider practical adjustments. Accessibility reviews help us identify issues that may affect navigation, readability, or assistive technology support.

Accessibility Requests and Ongoing Commitment

Image suggesting accessibility support and accommodation requestsIf you need an accommodation, have difficulty using any part of the website, or would like to request information in a different format, please contact us through the available accessibility request channels on the site. We will review reasonable requests and aim to respond in a timely manner. Our intention is to support access in a way that is respectful, practical, and inclusive.

We view accessibility as a shared responsibility across design, content, and development. That is why we continue to monitor the site and update it where needed. This may include improving labels, refining keyboard behaviour, enhancing screen-reader compatibility, or simplifying layout patterns that may be difficult for some users to navigate.

Image depicting ongoing accessibility improvement and inclusive designThis accessibility statement reflects our ongoing efforts to maintain a more accessible web experience and to align with WCAG 2.1 AA principles. We remain committed to identifying barriers, improving usability, and supporting visitors who depend on accessible features. If you require assistance, we encourage you to make an accessibility request so we can help where possible.

Battersea Carpet Cleaners

Accessibility statement covering WCAG 2.1 AA, screen-reader support, keyboard navigation, and accessibility requests.

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What Our Customers Say

Excellent on Google
4.9 (10)

I'm really impressed with the service. They arrived on time, were professional and friendly, and did a meticulous job from start to finish. Highly recommend for a thorough clean!

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L

Very easy and open communication. Project finished exactly when promised, and no problems at all. Price is competitive and I'll use this service again. Would definitely recommend.

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B

Immaculate work from two lovely cleaners. The results are outstanding, and I'm really happy. Would confidently recommend their services.

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A

Incredibly quick reply and the staff was superb. Professional from start to finish and extremely accommodating. Cleaning was impeccable. Would return as a customer.

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R

Repeat customer! Both times I used them the service was exceptional and right on time.

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C

Very impressed with how courteous and careful the cleaners were. The cost was also quite reasonable.

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T

Customer service was polite and helpful during scheduling, and the cleaning lady did a thorough, precise job on everything. Fast and reliable.

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D

Very polite and friendly service from the cleaner. Even though one staff member was off sick, the cleaner present worked double time to ensure the property was thoroughly cleaned.

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J

The service from Carpet Cleaning Service Battersea was flawless from start to finish. Excellent communication, punctual arrival, and quality work made for a stress-free experience. Their price was more than fair. I wouldn't hesitate to use them again.

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R

Carpet Cleaners Battersea impressed us with our end of tenancy cleaning, so we hired them for regular cleans at our new house. Their support is consistently responsive and our cleaner is cheerful and detailed.

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A

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